Settlement Services

Financial and Immigrant and Refugee Services

Provided by Settlement Orientation Services (SOS)

Settlement Orientation Services (SOS) is a community-based organization that supports refugee claimants in navigating Canada’s refugee determination process. We provide first language settlement services for refugee claimants in BC as well as health
Settlement Services: Provides first language support with all aspects of the refugee claim process as well as general settlement services for refugee claimants.
Settlement services in detail:
  • Orientation and guidance through the refugee claim process.
  • Assistance with filling out government forms such as refugee claim application forms, work permit applications, family sponsorship applications, BC Medical Services Plan applications, Income Assistance applications, Persons with Disabilities Assistance applications, and others.
  • Support in applying for Legal Aid for the refugee claim process.
  • Assistance in accessing and navigating the Canadian health care system.
  • Cultural orientation and adjustment counseling.
  • General settlement services such as support in finding housing, employment, enrolling in English classes, school enrollment, and others.
  • Connecting refugee claimants with local communities. Referrals to other community services as needed such as mental health services, housing providers, employment counselling services, and others
    • Serves refugee claimants throughout their claim process up until they receive Permanent Residence.
Housing Services include::
  • information on the Greater Vancouver rental market.
  • housing search assistance based on client’s needs and budget.
  • connections with landlords and rental building managers
    • Serves refugee claimants, refugees, and recent immigrants.
Heath Supports include:: Support for refugees and newcomers living with HIV and creation of wellness plan and information on healthy living

604-255-1881

Public email: contact@sosbc.ca

Website: https://issbc.org/our-services/sos...

2610 Victoria Drive, Vancouver, British Columbia, V5N 4L2

Office Hours: Monday to Friday: 9 am to 4.30 pm, Settlement Orientation take place every Saturday from 10 am to 4 pm

Wheelchair accessible.

Service is available in Arabic, Dari, English, Farsi, French, Spanish, and Swahili.

Cost: Fees may apply

Availability

Service area: Province-wide + show cities

Service area cities: 100 Mile House, Abbotsford, Agassiz, Aldergrove, Alert Bay, Alexis Creek, Anahim Lake, Anmore, Armstrong, Ashcroft, Atlin, Bamfield, Banff, Barriere, Bella Bella, Bella Coola, Black Creek, Blue River, Boston Bar, Bowen Island, Brentwood Bay, Burnaby, Burns Lake, Cache Creek, Calgary, Campbell River, Canmore, Castlegar, Cathedral Grove, Cawston, Chase, Chemainus, Chetwynd, Chilliwack, Christina Lake, Clearwater, Clinton, Cobble Hill, Comox, Coombs, Coquitlam, Cortes Island, Courtenay, Cranbrook, Crawford Bay, Creston, Cumberland, Daajing Giids, Dawson Creek, Dease Lake, Deep Bay, Delta, Denman Island, Duncan, Edgewood, Elkford, Enderby, Fanny Bay, Fernie, Fort Langley, Fort Nelson, Fort St. James, Fort St. John, Fraser Lake, Fruitvale, Gabriola Island, Galiano Island, Gibsons, Golden, Gold River, Grand Forks, Greenwood, Hanceville, Hazelton, Hope, Hornby Island, Horne Lake, Houston, Hudson's Hope, Invermere, Kamloops, Kaslo, Kelowna, Keremeos, Kimberley, Kitimat, Kyuquot, Ladner, Ladysmith, Lake Country, Lake Cowichan, Langford, Langley, Lantzville, Lethbridge, Lillooet, Lions Bay, Logan Lake, Long Beach, Lumby, Lytton, Mackenzie, Maple Ridge, Masset, Mayne Island, McBride, Merritt, Merville, Midway, Mill Bay, Mission, Nakusp, Nanaimo, Nanoose Bay, Nelson, New Aiyansh, New Denver, New Westminster, Nitinaht, North Delta, North Saanich, North Vancouver, Okanagan Falls, Oliver, Osoyoos, Oyama, Parksville, Peachland, Pemberton, Pender Harbour, Pender Island, Penelakut Island, Penticton, Pitt Meadows, Port Alberni, Port Alice, Port Coquitlam, Port Hardy, Port McNeill, Port Moody, Powell River, Prince George, Prince Rupert, Princeton, Quadra Island, Qualicum Beach, Quathiaski Cove, Quesnel, Revelstoke, Richmond, Riske Creek, Rock Creek, Rossland, Saanich, Saanichton, Salmo, Salmon Arm, Salt Spring Island, Sardis, Saturna Island, Sayward, Scotch Creek, Sechelt, Shawnigan Lake, Sicamous, Sidney, Skidegate, Slocan, Smithers, Sointula, Sooke, Sorrento, South Surrey, Sparwood, Spences Bridge, Squamish, Stewart, Summerland, Sun Peaks, Surrey, Tahsis, Tatla Lake, Telkwa, Terrace, Tofino, Trail, Tsawwassen, Tumbler Ridge, Ucluelet, Valemount, Vancouver, Vanderhoof, Vernon, Victoria, West Kelowna, West Vancouver, Whistler, White Rock, Williams Lake, Winlaw, Witset, and Yale

Service Types Provided
Financial
Immigrant and Refugee Services
Ways to Access
  • Provided at a single location
  • Provided in a group in-person

The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

For general inquiries or for assistance, please email us:

community-services@pathwaysbc.ca

If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

  1. First Name
  2. Last Name
  3. Email
  4. In which city/town do you work?
  5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
  6. Employer Name (for office staff)
  7. Office Phone

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